Tag Archives: Customer Experience

How Does Your Team Handle Requests or Complaints?

Picture yourself walking into your favorite grocery store and seeing the usual smiling face greeting you a friendly hello. As you stroll through the maze of produce aisles, frustration builds because you can’t seem to find the last special ingredient your family recipe calls for. Thankfully there is a store associate nearby and you ask [Read More…]

Exploring Package Purpose: What Three Things Count?

Exploring Packaging’s Purpose. It can SELL your product …or NOT! If you are a packaging or operations professional, you are likely aware of the basic packaging purpose. But sometimes You are just too close to a situation or too busy to have an objective view of the possibilities. That is why you need to be [Read More…]