ISSA CMI Customer Service Training in Grand Rapids, MI
October 17 @ 12:30 pm - 2:00 pm$25
Whether you are an in-house operation or a building service contractor, it’s imperative that your staff knows how to properly deal with customers and building occupants. This program is specifically focused on customer service in a custodial environment from handling complaints, diffusing confrontations, taking ownership of tasks, getting along well with other members of the team and much more.
Training course will take place during the Nichols Expo in Grand Rapids, MI. Cost for training is $25.