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Customer Service Training in Grand Rapids, MI
October 17 @ 11:00 am - 12:00 pm$25
Whether you are an in-house operation or a building service contractor, it’s imperative that your staff knows how to properly deal with customers and building occupants. This program is specifically focused on customer service in a custodial environment from personal image, communication, understanding customer complaints, assessing the situation, conflict resolution, productivity and team-building.
Training course will take place during the Nichols Expo in Grand Rapids, MI. Cost for training is $25.