FAQ

Q: What is the latest time that I can place an order and still get it delivered the next day?
A: If you place an order by 4:00pm Monday-Friday and you are in the Nichols delivery area you will receive the order the next business day.

Q: What day of the week do you deliver to my area?
A: Please contact a Nichols associate at 888-642-8178 to find out the delivery day(s) specific to your location.

Q: What forms of payment can be used?
A: Nichols prefers that all purchases be made on an established Nichols account however Visa, MasterCard and American Express are also accepted for payment.

Q: What products does Nichols carry?
A:
We distribute supplies and equipment to maintain high performance healthy facilities and supplies and equipment to ensure safe shipment of product. Nichols can supply products in a wide variety of categories including, but not limited to, paper and sanitary maintenance, safety, packaging and shipping as well as janitorial and packaging equipment. We specialize in the industries of education, healthcare, manufacturing and lodging but can service many other types of businesses. Nichols uses more than 400 carefully chosen manufacturers, featuring some of the best-known brands in America. Click here to see our strategic suppliers and product categories. For more specific product information click here to browse our catalog.

Q: Where is Nichols located?
A:
Our corporate headquarters are located in Norton Shores, MI. However, we also have locations in Grand Rapids, Greater Detroit, Holland, Traverse City, MI; Fort Wayne, IN; Bowling Green and Cleveland, OH.

Q: What are your hours of operation?
A:
 All locations are open 8:00 AM to 5:00 PM.